Reservations:
All bookings will require a credit card or voucher number upon your appointment or package or alternatively a 50% deposit. We also recommended that you book in advance of your arrival to the Spa in order to secure your preferred choice of time. If you stay in Bridge house hotel with any spa package please let us know when you are making bookings.
Cancellation policy:
If guests need to reschedule or cancel their appointment, 24 hours’ notice is required; otherwise a 50% cancellation fee will be incurred on given credit card, voucher or the deposit forfeited.
Check in:
Please arrive at reception 15 min prior to your appointment, to allow for consultation forms to be completed. Late arrival will result in a shortened treatment time in order to accommodate other clients.
Etiquette:
In the Spa out of consideration for others, we request keep noise to minimum. Leave phones at home or in your room, or turn off before entering the Spa. We recommended that no jewellery be worn in the spa. The management and spa staff accept no responsibility for the loss of money or valuables of any kind brought onto the spa premises. Spa treatments are only available to persons aged 16 years and upwards.
Medical Considerations:
Clients with any of the following must present written medical permission before treatments can be performed. These include cancer, cardiovascular conditions (thrombosis, phlebitis, hypertension, hypotension, and heart conditions), osteoporosis, nervous/psychotic conditions, epilepsy, any dysfunction of the nervous system (e.g. Muscular sclerosis, Parkinson’s disease, motor neurone disease) Bell’s Palsy, inflamed nerves or slipped discs.
In the interest of safety, it is advised that pregnant women do not avail of any of the water-based treatments and relaxation chambers (Egg or Alpha lounger). However, facial, Indian head massage, manicures, pedicures can be availed of with no risk.
Management have the right to alter treatments if they feel it is unsafe to treat a client.
Pool facilities:
As with any full day or half day packages at the Spa, the use of pool, sauna, steam room, Jacuzzi and hydra pool is included on presentation of a valid receipt. See leisure club section
Gift Vouchers:
We have an extensive range of gift vouchers available to include half or full day Spa packages. We also offer a wide range of products and gift sets available from the Spa. See Gift Voucher section.
We accept cash, all major credit cards, vouchers and room charge. All prices quoted in Euro and are subject to change without prior notice.
